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Shop Policies

Thank you for your visit and interest in SamohtaC - Cath Thomas Designs. Please read the below information before ordering.

Secure Payment
I only accept PayPal - but you can pay with a credit card to PayPal even if you don't have a PayPal account,  for example with Visa, MasterCard, AMEX, etc.

Card logos

When you pay through PayPal, you do not pay through this site. I never even see your credit card number; PayPal tells me that you've paid and I ship your purchase to you, or you download your tutorial instantly. PayPal offers buyer's protection, too. 

Shipping

Tutorials: When your payment is made, you will receive an e-mail from orders@indiemade.com with the details for the download of the pattern. If you haven't received anything, check your spam box, and add orders@indiemade.com to your email address book. 

OOAK and / or other items: I will send the items to you by Registered & Priority mail. I will ship the jewelry and/or other materials as fast as possible. It may take from several days to several weeks to reach you depending on where you live on planet Earth.
 

Refunds and Exchanges

Tutorials: Because they are PDF Files, they will not be refunded or exchanged. Please read the listings well to make sure that you have the required skills and that you place your order for the correct tutorial(s) before proceeding with your payment.

OOAK: If the item arrives damaged the customer needs to file a complaint with the postal service for them to initiate their insurance process. I cannot do that for you. This is why I use registered mail. Once the reimbursement is made by the post, I will refund you. 

I try to make the best possible photos of the items, but there may be a slight difference in color due to differences between monitors. The size and materials are all described in detail. I am happy to answer questions if you have any. If despite all this the item is not as expected I will fully reimburse it as soon as it is back in my studio in its original box/package, undamaged, sent by registered priority mail - shipping at customer's charge. 

All custom fees and taxes are to be paid by the customer. 
 

Important note about COPYRIGHT: 

By purchasing a pattern from me, you enable me to continue developing designs and writing new tutorials, which takes a lot of time and effort. Please help me to continue writing by not giving copies away! 

By purchasing instructions from me, you are agreeing to use them for personal use only. You may make items for sale at local craft shows and things like that (kindly attribute the design to Cath Thomas or SamohtaC). Mass production is strictly forbidden.

You may print copies for personal use (but you save trees and ink if you avoid printing).
You are not allowed to print multiples to distribute to others.
You may copy the digital file(s) from your computer to your own tablet
You are not allowed to share the digital file(s) with others, except if a special agreement has been made.
You are not allowed to teach my tutorials without a prior, written agreement. 

Please direct your friends to my shop so that they can purchase their own tutorial. If you wish to reproduce this tutorial for your group or guild, please contact me about group licensing. 

Use the contact form if you have questions.

Thank you!